Transparency in every transaction.

Introduction

Veveru ("we", "us", or "our") operates veveru.com and the mobile web experience (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

Information We Collect

We collect the following personal information when you interact with our site:

• Contact data — name, email address, phone number, shipping address
• Order data — products purchased, quantities, transaction amounts
• Payment data — handled and stored by our payment partner Razorpay; we do not store card numbers or CVV on our servers
• Inquiry data — messages, design files, and requirements you submit via Custom Order, Bulk Inquiry, or Partner With Us forms
• Technical data — IP address, browser type, device information, and cookies used for session management

How We Use Your Information

Your information is used to fulfil orders, respond to inquiries, process payments, provide customer support, send order-status updates, and improve our products and services. We do not sell your personal information to third parties.

Data Sharing

We share limited data only with the following trusted partners, strictly for fulfilling your order:

• Delhivery — for shipping and logistics
• Razorpay — for payment processing
• Cloud storage providers — for hosting design files you upload with Custom or Bulk inquiries

Cookies

We use essential cookies to keep you logged in and remember your cart. We do not use third-party advertising cookies.

Data Security

We use industry-standard measures to protect your data, including HTTPS encryption in transit and access controls for our internal systems. No method of electronic storage is 100% secure, but we continuously review our practices.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by writing to purchase@modshell.live. We will respond within 30 days.

Children's Privacy

Our Service is not directed at anyone under the age of 18. We do not knowingly collect data from children.

Changes to this Policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Material changes will be communicated via email to registered customers.

Contact

Questions about this Privacy Policy? Email purchase@modshell.live or call +91 6374 302 212.